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Industry-specific areas we specialise in include

  • Drainage and Plumbing
    Support for restaurants, services, hotels and pubs with drainage and plumbing issues we arrange for engineers to sites 24/7​​.
  • E-Commerce

    24/7/365 multi-channel support for e-commerce operations that entice and lead customers to purchase.

  • Legal

    Solicitors and legal professionals turn to Team Legal for our call handling expertise and professional demeanor.

  • Healthcare Services

    Solutions for healthcare service providers such as doctors, hospitals, dentists, and pharmaceutical companies.

  • Finance & Insurance

    Finance professionals and insurance brokers hire us to answer calls, web chats, and emails with poise and professionalism.

  • Technology & Manufacturing

    Technology providers and manufacturing companies depend on AnswerConnect for a wide array of answering services.

  • Service Providers

    From construction companies to repair professionals, we answer calls and separate urgent calls from routine ones.

  • Property

    Estate agents, management companies, and developers depend on us for back office support.

  • Marketing & Media

    Marketing companies generate leads and we partner with them to capture, grade, and manage those opportunities.

Business support associates begin their career on our general customer service team. After positive managerial reviews and demonstrated professionalism, associates are offered the opportunity to complete additional training and join an industry-specific team. Finchley Court's industry training focuses on understanding the overall industry landscape. This training enables us to better understand and deliver on our customer needs.

We offer clients the best of all worlds: industry-specific insight, flexibility, and professionalism.

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