Telephone answering services 24 hours a day

 

When it comes to choosing the right service for your business, you can count on Finchley Court for a high-quality service.

Impress Your Callers

With our telephone answering service, when a caller rings your business number, if you're unavailable or simply don't want to answer the call yourself, that call will pass to a Finchley PA, just as if he or she is in your office.

Your PA's confidence, helpfulness and knowledge will impress your caller. That caller is then either transferred through to you (or a colleague) wherever you are or a message is sent to you immediately as a text or email.

  • Passes calls & messages to you, wherever you happen to be working. 

  • Impresses every single caller

 

  • Knows you, your business and colleagues well 

 

  • ​There only when needed, not an overhead all the time​

  • Wins you business​

24 hour

We are here to support you at any time of the day

Online Portal

An online exclusive portal with goodies designed to add value to your business. Access a log of your calls, edit your details, gain insight of your call stats, including caller heat map.

Additional Services

Take advantage of our other many services such as emailing, texting, and more. Save money and time with call conferencing and credit checks.

Live Chat

The fastest and most effective way to engage with your website visitors. Improve services and increase enquiries. We can look after chats as well as your calls

WHO WE ARE

Finchley Court is a trading name of  Global Out Sourcing (1990) Limited.

The main office is located in Birmingham, 

Finchley Court have worked for decades with some big names. ​

 

We have provided a 24/7 help desk and customer support facility since 1990. running our business as a family unit that takes care of your customer's needs. We’ve been striving to create lasting relationships with our customers, and guarantee that they can count on us for a high-quality service. 

 

Let us know what we can do for your business or office by giving us a call. We’re here to make sure you don’t have to worry about anything.

 

'Your Customers Come First'

Don't let your calls go to voicemail

When a business doesn't answer its phone, customers don't wait for a call back. They move on to the next competitor on the list. With a live telephone answering service, you're covered around the clock, 365 days a year. The investment you make in a professional call handling service returns more leads, more orders, more appointments, and more goodwill from your customers to your business.

 

Whether you need a phone answering service outside business hours or all the time, we have a plan to fit you. We help you build a script and create a call flow which will enable us to route the calls to the right person in your organisation at the right time, every time.

 

We take calls in all different industries including:

 

  • Police

  • Refrigeration

  • HVAC

  • Heating /boilers

  • Gas safety equipment

  • Catering Equipment

  • Sewage pump stations

  • Grease Management ( FOG )

  • Plumbing

  • Electrical

  • IT

  • Customer support Using clients websites

WHAT PEOPLE SAY

Mark Jones

'You’ve proved that we’ve contracted with the very best call handler. Thank you! We’ll all sleep a little easier at night! knowing our customers are in safe hands'

Simon Groves

'Your employees on the phones make our organization seem so professional and so ‘on-the-ball’ with emergencies!'

Justin Siad

'Finchley offer the best support possible. Our customers get the same level of service as we treat them and all calls taken are dealt with promptly. Thank you!'

CONTACT US....

0843 508 5951

Interested in doing business with us? Get in touch with us today.

 
  • LinkedIn - Black Circle

111 Hagley  Road 

Birmingham 

B16 8LB

0121 655 0375

Finchley Court is a trading name of Global Out Sourcing Limited (1990)

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